✦ AI Business Automation

Answer every lead.

Book more business.

Done-for-you automation. You keep the human connection.

We connect your phone, website, calendar, CRM, email, and text messaging so customers receive an immediate response, even when you are busy or closed.

Every system is built, tested, and monitored by Finish Work Studio. No software to learn, no scripts to write, no prompts to babysit.

How the system works

Eight jobs, one connected system.

Each step below is something a busy owner does by hand today, or does not get to at all. We wire them together so the customer always gets a reply and you always get the summary.

01 · Capture

Capture

Calls, website chats, forms, and texts land in one place instead of five inboxes. Nothing depends on someone remembering to check.

Lead forms · call tracking · web chat · SMS
02 · Respond

Respond

The customer gets an immediate reply: a text-back on a missed call, an answer in chat, a live voice agent on the phone. Seconds, not hours.

Missed-call text-back · AI chat · Voice AI
03 · Qualify

Qualify

The AI asks only the questions you approved: service needed, location, timing, budget range. Anything outside the script goes to a human.

Approved scripts · qualification rules
04 · Book

Book

A qualified customer picks a time on your real calendar. Confirmations go out, and the appointment shows up where your team already looks.

Calendar sync · booking links
05 · Follow up

Follow up

Reminders before the appointment. Nudges for quotes that went quiet. Each sequence stops the moment the customer replies or books.

Email + SMS sequences · reminders
06 · Review

Review

After the job closes, a review request goes out, timed so it feels personal. New reviews are monitored and replies are drafted for your approval.

Review requests · monitoring · assisted replies
07 · Retain

Retain

Past customers hear from you at the right interval: seasonal service reminders, reactivation offers, referral asks. Repeat business without a spreadsheet.

Reactivation · repeat-service reminders · referrals
08 · Measure

Measure

A plain report each month: calls answered, response time, appointments booked, show rate, new reviews, and where the leads came from.

CRM pipeline · monthly reporting
◎ Quick answer

AI Business Automation from Finish Work Studio is a done-for-you service for small businesses in Brevard County, Florida. We connect your phone, website, calendar, CRM, email, and SMS so every lead gets an immediate response, qualified leads book appointments, reminders and review requests go out automatically, and you receive a monthly report. Individual automations start at $98 setup; the Lead Engine Bundle (AI web chat, missed-call text-back, and review automation) is $718 setup plus $378 per month.

What "done for you" includes

The rules the system runs by.

Automation only helps if customers still feel taken care of. These are the guardrails we set up with you before anything goes live.

Human escalation

Any question outside the approved script, any upset customer, and any request to speak with a person is handed to you or your staff immediately, with the full conversation attached.

Approved scripts and qualification rules

You approve every greeting, every qualifying question, and every answer the AI is allowed to give. It does not improvise pricing, availability, or promises.

Business-hours behavior

Open hours and after hours can behave differently: ring your line first during the day, take the call and book after close. You decide the split.

Call and chat summaries

Every conversation ends with a short written summary sent to you by text or email, and logged in the CRM, so nobody has to listen back to recordings.

Privacy

Customer data stays in your accounts. We do not sell, share, or train on it. Recording disclosures and SMS consent language are included in the setup.

Testing before launch

Every automation runs through a test period where we call, chat, and text it ourselves and tune the answers with you before real customers reach it.

Monitoring and optimization

We watch response quality and conversion each month, adjust scripts and timing, and tell you what changed and why.

Usage costs, stated up front

Setup and monthly management fees are listed below. SMS and voice minutes carry a small carrier cost billed at cost. There are no hidden platform fees.

You can turn it off

Month to month. If an automation is not earning its keep, we pause it, and you keep every contact and conversation it captured.

Automations and pricing

Pick one, or wire several together.

Every automation below is built, tested, and managed by us. Setup is one-time; the monthly fee covers hosting, monitoring, and tuning. Take just the one you need, or bundle and save.

📧

Email Welcome & Drip Sequences

Automated email series that welcome new leads, nurture them over time, and keep your business top-of-mind, set once, runs forever.

$498 + $298/mo
Get this set up →
🎯

Lead Capture → CRM Routing

New leads from your website forms land in your pipeline automatically, tagged and ready to follow up, so none slip through the cracks.

$798
Get this set up →
💳

Invoice & Payment Notifications

Automated payment confirmations, overdue reminders, and receipt emails, triggered by your payment processor without manual effort.

$298 + $98/mo
Get this set up →

Lead Engine Bundle

AI web chat, missed-call text-back, and review request automation, wired together and managed as one system. The three automations most small businesses start with.

Save 15% vs. à la carte ($844 setup · $444/mo)
$844 setup · $444/mo$718setup · then $378 / monthStart with the bundle →

Fits into a bigger plan? These automations power the Follow Up, Deliver, Retain, and Reviews & Referrals stages of the Digital Growth System. New to the idea? Read Hire an AI Employee.

Reputation & Reviews

Grow your reputation while you work.

Reviews are the tie-breaker when a customer compares three businesses. Most owners ask for them inconsistently. The system asks every time, watches what comes in, and keeps past customers coming back.

Automated review requests

A text or email goes out after each completed job, with a direct link to your Google review form. Timing and wording are yours to approve.

Review monitoring and assisted responses

New reviews on Google are pulled into one feed. Replies are drafted in your voice for a one-tap approval, so every review gets an answer.

Customer follow-up and reactivation

Past customers get a seasonal reminder or a reactivation offer at the interval that fits your service. Referral asks go to the customers who left five stars.

Repeat-service reminders

Annual inspections, quarterly treatments, six-month check-ins. Set the interval once and the reminder goes out on schedule.

Referral campaigns

A simple ask, sent to happy customers, with a way to pass your name along. Tracked so you know which customers send you business.

Reputation and conversion reporting

New reviews, average rating, response rate, and how many review requests turned into reviews, in the same monthly report as your calls and bookings.

Review Request Automation is $298 setup plus $198/month (priced above). Monitoring, assisted responses, reactivation, and reporting are included in the Growth Engine and Growth Partner packages.

Good to know

Business automation
questions.

Still wondering? Just ask.

Do I need any tech experience?+

None. We build, connect, and test everything. You approve the scripts, pick your hours, and read the summaries. If you can send a text, you can run this.

What happens when the AI cannot answer a question?+

It hands the conversation to a person. Anything outside the approved script, an upset customer, or a direct request for a human is routed to you or your staff right away, with the full transcript attached.

How much does AI automation cost for a small business?+

Done-for-you automations start at $98 setup plus a small monthly fee: missed-call text-back is $98 setup + $98/mo, AI web chat is $448 + $148/mo, and a Voice AI receptionist is $698 + $298/mo. The Lead Engine Bundle (web chat, missed-call text-back, and review automation) is $718 setup + $378/mo. SMS and call minutes carry a small carrier cost, billed at cost.

What is the difference between setup, monthly, and usage fees?+

Setup is the one-time build, scripting, connection to your calendar and CRM, and testing. The monthly fee covers hosting the automation, monitoring it, and tuning it. Usage is the carrier cost of texts and voice minutes, passed through at cost. Advertising spend, if any, is always separate and yours.

Will customers know they are talking to an AI?+

Yes. We disclose it in the greeting and in recording notices, because it is the right thing to do and because customers respond better to honesty. Most people care about a fast, accurate answer more than who gave it.

Which tools do you connect?+

Google Business Profile, Google and Outlook calendars, the CRM you already use or one we set up, your website forms, your phone line, email, and SMS. We build and manage the platform for you.

How long does setup take?+

Most single automations go live in one to two weeks, including the test period. The Lead Engine Bundle usually takes two to three weeks. A Voice AI receptionist takes longest because we tune it against real calls before it answers a customer.

Do you set up automations for businesses across Brevard County?+

Yes. We build and manage automations for small businesses in Melbourne, Palm Bay, Titusville, Cocoa, Rockledge, Merritt Island, and across the Space Coast. Setup is done remotely, so location is never a barrier.

Ready when you are

Answer every lead.
Starting this month.

Tell us where the calls and leads slip through today. The free Growth Audit shows you which automation to install first and what it will cost, in plain numbers.