Capture
Calls, website chats, forms, and texts land in one place instead of five inboxes. Nothing depends on someone remembering to check.
Lead forms · call tracking · web chat · SMSDone-for-you automation. You keep the human connection.
We connect your phone, website, calendar, CRM, email, and text messaging so customers receive an immediate response, even when you are busy or closed.
Every system is built, tested, and monitored by Finish Work Studio. No software to learn, no scripts to write, no prompts to babysit.
Each step below is something a busy owner does by hand today, or does not get to at all. We wire them together so the customer always gets a reply and you always get the summary.
Calls, website chats, forms, and texts land in one place instead of five inboxes. Nothing depends on someone remembering to check.
Lead forms · call tracking · web chat · SMSThe customer gets an immediate reply: a text-back on a missed call, an answer in chat, a live voice agent on the phone. Seconds, not hours.
Missed-call text-back · AI chat · Voice AIThe AI asks only the questions you approved: service needed, location, timing, budget range. Anything outside the script goes to a human.
Approved scripts · qualification rulesA qualified customer picks a time on your real calendar. Confirmations go out, and the appointment shows up where your team already looks.
Calendar sync · booking linksReminders before the appointment. Nudges for quotes that went quiet. Each sequence stops the moment the customer replies or books.
Email + SMS sequences · remindersAfter the job closes, a review request goes out, timed so it feels personal. New reviews are monitored and replies are drafted for your approval.
Review requests · monitoring · assisted repliesPast customers hear from you at the right interval: seasonal service reminders, reactivation offers, referral asks. Repeat business without a spreadsheet.
Reactivation · repeat-service reminders · referralsA plain report each month: calls answered, response time, appointments booked, show rate, new reviews, and where the leads came from.
CRM pipeline · monthly reportingAI Business Automation from Finish Work Studio is a done-for-you service for small businesses in Brevard County, Florida. We connect your phone, website, calendar, CRM, email, and SMS so every lead gets an immediate response, qualified leads book appointments, reminders and review requests go out automatically, and you receive a monthly report. Individual automations start at $98 setup; the Lead Engine Bundle (AI web chat, missed-call text-back, and review automation) is $718 setup plus $378 per month.
Automation only helps if customers still feel taken care of. These are the guardrails we set up with you before anything goes live.
Any question outside the approved script, any upset customer, and any request to speak with a person is handed to you or your staff immediately, with the full conversation attached.
You approve every greeting, every qualifying question, and every answer the AI is allowed to give. It does not improvise pricing, availability, or promises.
Open hours and after hours can behave differently: ring your line first during the day, take the call and book after close. You decide the split.
Every conversation ends with a short written summary sent to you by text or email, and logged in the CRM, so nobody has to listen back to recordings.
Customer data stays in your accounts. We do not sell, share, or train on it. Recording disclosures and SMS consent language are included in the setup.
Every automation runs through a test period where we call, chat, and text it ourselves and tune the answers with you before real customers reach it.
We watch response quality and conversion each month, adjust scripts and timing, and tell you what changed and why.
Setup and monthly management fees are listed below. SMS and voice minutes carry a small carrier cost billed at cost. There are no hidden platform fees.
Month to month. If an automation is not earning its keep, we pause it, and you keep every contact and conversation it captured.
Every automation below is built, tested, and managed by us. Setup is one-time; the monthly fee covers hosting, monitoring, and tuning. Take just the one you need, or bundle and save.
An AI chat on your site that answers questions, qualifies leads, and books appointments around the clock, so no visitor leaves without a reply.
An AI voice agent answers your inbound calls, handles questions, and books appointments straight into your calendar, so missed calls stop costing you jobs.
The moment a call goes unanswered, the caller gets an automatic text, so the lead never goes cold while you're busy.
Automatically ask happy customers for a Google review after a job is completed, timed right so it feels personal, not robotic.
Automated email series that welcome new leads, nurture them over time, and keep your business top-of-mind, set once, runs forever.
SMS and email reminders that go out automatically before appointments, reducing no-shows without you lifting a finger.
New leads from your website forms land in your pipeline automatically, tagged and ready to follow up, so none slip through the cracks.
Automated payment confirmations, overdue reminders, and receipt emails, triggered by your payment processor without manual effort.
When someone fills out a form on your site, they get an instant automated email or text, and so do you. First contact, handled.
AI web chat, missed-call text-back, and review request automation, wired together and managed as one system. The three automations most small businesses start with.
Save 15% vs. à la carte ($844 setup · $444/mo)Fits into a bigger plan? These automations power the Follow Up, Deliver, Retain, and Reviews & Referrals stages of the Digital Growth System. New to the idea? Read Hire an AI Employee.
Reviews are the tie-breaker when a customer compares three businesses. Most owners ask for them inconsistently. The system asks every time, watches what comes in, and keeps past customers coming back.
A text or email goes out after each completed job, with a direct link to your Google review form. Timing and wording are yours to approve.
New reviews on Google are pulled into one feed. Replies are drafted in your voice for a one-tap approval, so every review gets an answer.
Past customers get a seasonal reminder or a reactivation offer at the interval that fits your service. Referral asks go to the customers who left five stars.
Annual inspections, quarterly treatments, six-month check-ins. Set the interval once and the reminder goes out on schedule.
A simple ask, sent to happy customers, with a way to pass your name along. Tracked so you know which customers send you business.
New reviews, average rating, response rate, and how many review requests turned into reviews, in the same monthly report as your calls and bookings.
Review Request Automation is $298 setup plus $198/month (priced above). Monitoring, assisted responses, reactivation, and reporting are included in the Growth Engine and Growth Partner packages.
None. We build, connect, and test everything. You approve the scripts, pick your hours, and read the summaries. If you can send a text, you can run this.
It hands the conversation to a person. Anything outside the approved script, an upset customer, or a direct request for a human is routed to you or your staff right away, with the full transcript attached.
Done-for-you automations start at $98 setup plus a small monthly fee: missed-call text-back is $98 setup + $98/mo, AI web chat is $448 + $148/mo, and a Voice AI receptionist is $698 + $298/mo. The Lead Engine Bundle (web chat, missed-call text-back, and review automation) is $718 setup + $378/mo. SMS and call minutes carry a small carrier cost, billed at cost.
Setup is the one-time build, scripting, connection to your calendar and CRM, and testing. The monthly fee covers hosting the automation, monitoring it, and tuning it. Usage is the carrier cost of texts and voice minutes, passed through at cost. Advertising spend, if any, is always separate and yours.
Yes. We disclose it in the greeting and in recording notices, because it is the right thing to do and because customers respond better to honesty. Most people care about a fast, accurate answer more than who gave it.
Google Business Profile, Google and Outlook calendars, the CRM you already use or one we set up, your website forms, your phone line, email, and SMS. We build and manage the platform for you.
Most single automations go live in one to two weeks, including the test period. The Lead Engine Bundle usually takes two to three weeks. A Voice AI receptionist takes longest because we tune it against real calls before it answers a customer.
Yes. We build and manage automations for small businesses in Melbourne, Palm Bay, Titusville, Cocoa, Rockledge, Merritt Island, and across the Space Coast. Setup is done remotely, so location is never a barrier.
Tell us where the calls and leads slip through today. The free Growth Audit shows you which automation to install first and what it will cost, in plain numbers.